About Us!
We founded Plumbing by Jake after years in the HVAC industry. In that time, we saw one plumbing company after another make the same mistake: they were either great with a wrench or great with customer service, but rarely both. We wanted to build a plumbing company on the same 5-star guarantee as our Heating and Cooling company Plumbing By Jake, bringing local area residents and commercial businesses highly trained expert plumbers and a terrific customer experience. The result was Plumbing by Jake your plumbing partner.
We offer:
- Plumbing repairs for both commercial and residential needs.
- Emergency 24/7 plumbing service with fast response time and a focus on making your day (or night) less stressful
- Full service for water heaters, water softeners and water treatment systems, including repairs or installation
- A wide variety of energy-efficient, top-quality products including gas and electric water heaters and tankless water heaters.
- Annual plumbing maintenance plans to save you time, money and water—and help avoid major repairs in the future.
All of our work is backed by our 5-Star Service Guarantee.
The 5-Star Service Guarantee
Our promise to you:
- We show up on time.
- We do the job right.
- We give flat-rate, up-front estimates.
- 100% Satisfaction Guaranteed.
When we respond to a call, we don’t see it as just another job. We know that every plumbing repair—from the most minor to the most urgent—is time out of our customer’s day. It’s a piece of your home or your business that you need handled as quickly and expertly as possible. We treat every repair as if it was in our own home or business, as if our own family or employees are going to live with the work we do. That simple principle guides our decisions, our customer service, and everything we do.
As a result, we strive for 100% satisfaction every time we interact with a customer. From your first phone call to the moment your plumbing job is done, we want you to be happy.
Does this approach work? We believe it does, and from the response we get from our customers, they do too. We have one of the highest rates of repeat customers of any plumbing company in the area. We also get top customers reviews and have won multiple service awards. We know that calling a plumber usually means you’re having a bad day—and we’re here to make it better.
Let us help you with your next plumbing question
Whether you’re looking for a new water heater, need some simple maintenance done, or just have a question, don’t hesitate to call us. Our line is open 24/7, and you can always talk to a live operator who can connect you with our on-call team of experts for any emergency. Call us at 928-377-5910 or fill out the form to your right and speak with an expert today.
